About Dina Lynch Eisenberg, JD MBA

About Dina Lynch Eisenberg, JD MBA

Dina Lynch Eisenberg, JD, MBA 

Dina Lynch Eisenberg, JD MBA is  a powerhouse in organizational Ombuds space with over 25 + years of experience pioneering in the field.

Specializing in conflict resolution and ombuds program design, she's been at the forefront, establishing early resolution programs in organizations like Coca Cola and Bolthouse Farms. Most recently, Dina developed and established the Twitter Ombuds program, the first social media platform todo so. Dina is a dynamo, known for her innovative approaches to creating healthier work environments. 

Dina most recently was the Global Head of Ombuds Services for Twitter, designed their program and served as inaugural Organizational Ombuds. With almost a quarter century of experience, Dina founded Ombudsology.com, an Ombuds Advisory firm that offers outsourced ombuds services to mid-sized companies and Ombuds services to individuals.

Dina is a sought-after speaker and podcast guest. Her ombuds work appears in Entrepreneur and Inc magazines.

  • Launched the first Ombuds program in Big Tech at Twitter
  • Featured in leading business magazines like Inc and Entrepreneur
  • Invited to lecture at Harvard University and Harvard Law School
  • Developed a conflict management system for Coca Cola
  • Granted a lifetime achievement award for mediation work
  • Received accommodation from the governor of Massachusetts for helping to quell race riots
  • Named 40 under 40 recipient by the Boston Business Journal

What Clients Say...

Photo of Dina Lynch Eisenberg JD

"Thanks so much for your guidance and advice. It was really helpful. It helped me structure my thoughts and be very clear. "

Trust and Safety Analyst

“She was very knowledgeable and challenged all of us to consider what professionalism and respect met for us. She allowed us to see beyond our own lens and common terms. She was very professional and pleasant.”

Conference Manager

“I probably wouldn't have my job. She was able to get me to calm down, take emotions out of the situation and how to face the conflict in a way that, reduced stress and protected my mental health.”

Department Lead

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